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 HELP
Password Issues & Technical Assistance
If you've forgotten your password or suspect someone has obtained your password, and need it reset, please call 877.817.3400. Prior to calling, please have the following information available for verification:
- Spelling of your first and last name, as it was when you registered for the website
- Your user ID
- Your organization's TIN Number
 
Additional Policy Service and Claims Information
If the information available within our website does not fully answer your question(s), please call 800.621.3724 and choose the health provider services prompt on our main menu